California-Mandated Training Required in California

California Mandated Reporter Training for Dental and Medical Offices

Dentists, hygienists, physicians, nurses and other licensed staff are mandated reporters under California law. This program covers who must report, the signs of child abuse and neglect (including dental neglect), elder and dependent adult abuse, how and when to report, your legal protections, and how to set up your office’s procedure.

See pricing and buy See the lessons

Certificate of completion. Not continuing-education (CE) credit.

At a glance

6 lessons · about 64 min: Short lessons. Progress saves as they go.
$19 a person a year: Or included in the Complete plan.
English and Spanish: Every lesson and quiz, in either language. Each learner chooses.
Verifiable certificate: Certificate of completion. Not continuing-education (CE) credit.
Last reviewed October 4, 2026: We update this page when the rules change.

Before you buy: what’s included, and what your office adds

How it works: self-paced online lessons with short videos and a quiz after each lesson. There is no live class or instructor. Learners can send a question to our trainers from any lesson (we answer within 2 business days) or call (916) 770-4050, Monday to Friday, 8am to 6pm Pacific. Each person who passes gets a dated certificate of completion. It is not continuing-education (CE) credit.

Post the phone numbers for your county’s child protective services, Adult Protective Services and local police, so staff never have to search during a hard moment.

Have each new licensed employee sign the §11166.5 statement before their first day, and keep the signed copies.

Audience

Who it’s for

Dentists, hygienists, physicians, nurses, RDAs and other staff licensed under Division 2 of the Business and Professions Code.
HR staff and supervisors of minors at businesses with 5 or more employees that employ minors (AB 1963).
Front desk and other staff, so everyone knows the warning signs and who to tell.

The law

What California law requires

Health practitioners are mandated reporters of child abuse and neglect (Penal Code §11165.7). Reports go by phone immediately or as soon as practicably possible, with a written report within 36 hours (Penal Code §11166).

Health practitioners are also mandated reporters of elder and dependent adult abuse (Welfare and Institutions Code §15630): report by phone right away and in writing within two working days.

New health practitioner employees must sign a statement that they know the reporting law before they start work (Penal Code §11166.5). Employers of HR staff and supervisors of minors covered by AB 1963 must train them, and other employers are strongly encouraged to.

Failing to report is a misdemeanor, punishable by up to six months in county jail, a fine of up to $1,000, or both.

Sources checked October 4, 2026

The lessons

What’s covered

6 lessons · about 64 min. Each lesson ends with a short quiz.

#	Lesson	Minutes
1	Who Is a Mandated Reporter in a Dental or Medical Office	10
2	Recognizing Child Abuse and Neglect	11
3	Reporting Child Abuse: When, How and to Whom	11
4	Elder and Dependent Adult Abuse: Signs and Reporting	11
5	Your Protections, Penalties and Common Mistakes	10
6	Building Your Office’s Reporting Procedure	11
	Total	about 64 min

Certificates

A dated certificate anyone can verify

Dated, with a serial number

Each person who passes gets a certificate showing their name, practice, program, lessons completed, score and date. Lessons end with a short quiz; the pass mark is 80%.

Anyone can check it

An auditor, inspector or employer can confirm a certificate is genuine at hipaa.comodotechnology.com/verify, with no account and without contacting us.

Not CE credit

It is a certificate of completion: proof the training happened. It is not continuing-education credit and not an accreditation or license.

Price

Price and how to buy

Choose a plan on our pricing page, enter your headcount and pay online. Card fees are included. Yearly plans renew each year until you cancel, and you see and agree to those terms before you pay. Replacing someone who leaves costs nothing.

This program

$19 / person / year

Add it to your cart, choose how many people, and pay online. Your sign-in link arrives by email.

Complete plan

$99 / person / year

All 23 programs, including this one. $89 at 10–24 people, $79 at 25+.

See Complete pricing

See pricing and buy Certificate of completion. Not continuing-education (CE) credit.

FAQ

Common questions

Are dental hygienists and assistants mandated reporters?

Dentists and dental hygienists are named in the law, and so is anyone licensed under Division 2 of the Business and Professions Code, which includes licensed dental assistants such as RDAs. Anyone else may also report.

Do I need proof before I report?

No. The standard is reasonable suspicion. You report what you saw and heard, and the agencies investigate.

Is telling my supervisor enough?

No. The duty is personal. Telling a supervisor does not replace your report, and no supervisor may stop you from reporting.

How often should staff take this training?

The law does not set a renewal schedule for most offices, but the duty never goes away. Our certificate shows a 12-month renewal date, and many practices refresh yearly.

Is this the official state training?

No. It is our own certificate of completion. It covers the duties in the law for dental and medical offices.

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