Training Refund Policy

Effective October 4, 2026 · Last updated October 4, 2026

This Refund Policy applies to training bought from Comodo Technology, Inc. (“Comodo,” “we,” “us” or “our”) on hipaa.comodotechnology.com (the “Training Site”). It is part of our Training Terms of Sale.

New training purchases

If you are not satisfied, ask for a refund within 14 days of your first payment. We refund in full as long as no learner on the order has completed a lesson. If some learners have started, we refund the seats that were never used.

Renewals

You can cancel future renewals at any time (see Training Terms of Sale, section 3): sign in, open My practice and click Cancel renewal. If a renewal charge goes through and you contact us within 14 days of that charge, and no learner has completed a lesson since the renewal date, we refund the renewal in full.

Compliance Pack ($1,199)

The compliance documents are delivered as files you can keep, so the Pack is not refundable once the documents have been sent or downloaded. If you cancel within 14 days and the documents have not been delivered, we refund in full.

Adding seats mid-year

Seats added during the year are refundable within 14 days if the added learner has not completed a lesson.

Our mistakes

If we charged the wrong amount, charged twice, or the Training Site was unavailable for an extended period through our fault, we will correct it or refund the affected amount, at any time.

How to ask

Email hipaa@comodotechnology.com or call (916) 770-4050, Monday–Friday, 8 a.m.–6 p.m. Pacific, with your practice name and invoice number. We send approved refunds to the original payment method through Wave within 10 business days of approval; your bank may take a few more days to show it. Certificates for refunded seats are withdrawn.

Your rights

This policy does not limit any rights you have under California or federal law.

Contact

Comodo Technology, Greater Sacramento, California. hipaa@comodotechnology.com. (916) 770-4050.