Front Office Professional Certificate for Dental Offices
Six of our programs in one path, plus a capstone lesson that follows a full day at the front desk and a final exam. Learners finish every lesson, then pass the exam to earn the Front Office Professional Certificate.
Certificate of completion. Not continuing-education (CE) credit.
- 6 programs, a capstone and a final exam · about 7 hours
- Short lessons. Progress saves as they go.
- $249 one-time
- Includes 12 months of access.
- English and Spanish
- Every lesson and quiz, in either language. Each learner chooses.
- Verifiable certificate
- Certificate of completion. Not continuing-education (CE) credit.
- Last reviewed October 4, 2026
- We update this page when the rules change.
Before you buy: what’s included, and what your office adds
How it works: self-paced online lessons with short videos and a quiz after each lesson. There is no live class or instructor. Learners can send a question to our trainers from any lesson (we answer within 2 business days) or call (916) 770-4050, Monday to Friday, 8am to 6pm Pacific. Each person who passes gets a dated certificate of completion. It is not continuing-education (CE) credit.
Show new staff your own scheduling, check-in and payment steps in your practice management software, and share your office policies.
Who it’s for
- New front desk and patient coordinator hires who need a complete start.
- Front office staff who want one certificate that shows the whole skill set.
- Office managers who want a standard training path for every new front desk hire.
Is this required by law?
No law requires this certificate. It is professional development. It includes our HIPAA Awareness program, which does meet the HIPAA workforce training requirement, and our card payment security program for offices that take cards.
It is a certificate of completion from Comodo Technology. It is not continuing-education (CE) credit and it is not a state license or credential.
What’s covered
6 programs, a capstone and a final exam · about 7 hours. Each lesson ends with a short quiz.
| # | Part | Minutes |
|---|---|---|
| 1 | Dental Front Desk & Patient Coordination6 lessons | 60 |
| 2 | Patient Experience & Phone Etiquette6 lessons | 64 |
| 3 | HIPAA Awareness7 lessons | 83 |
| 4 | Card Payment Security for the Front Desk (PCI)6 lessons | 61 |
| 5 | Information Blocking & Patient Access6 lessons | 64 |
| 6 | Dental Billing & Insurance Claims Fundamentals6 lessons | 55 |
| 7 | A Day at the Front Desk: Putting It All TogetherCapstone lesson | 12 |
| 8 | Final exam25 questions from a bank of 50 · 80% to pass · unlocks after every lesson is passed | 25 |
| Total | about 7 hours |
A dated certificate anyone can verify
Dated, with a serial number
Each person who passes gets a certificate showing their name, practice, program, lessons completed, score and date. Lessons end with a short quiz; the pass mark is 80%.
Anyone can check it
An auditor, inspector or employer can confirm a certificate is genuine at hipaa.comodotechnology.com/verify, with no account and without contacting us.
Not CE credit
It is a certificate of completion: proof the training happened. It is not continuing-education credit and not an accreditation or license.
Price and how to buy
Add the Professional Certificate to your cart, choose “just for me” or the number of staff, and pay online. Your sign-in link arrives by email.
Just for yourself
Includes 12 months of access to every lesson, the final exam and your certificate.
For your practice
$169 per staff member when you train 5 or more. One-time, with 12 months of access each.