Practice & Office Manager Leadership Training for Dental and Medical Offices
The business side of running a practice, so the clinical team can focus on patients: leading and delegating, huddles and team meetings, reading production, collections and A/R aging, keeping every compliance deadline on one calendar, managing vendors and technology, and smoothing patient flow and scheduling.
Certificate of completion. Not continuing-education (CE) credit.
- 6 lessons · about 65 min
- Short lessons. Progress saves as they go.
- $49 a person a year
- Or included in the Complete plan.
- English and Spanish
- Every lesson and quiz, in either language. Each learner chooses.
- Verifiable certificate
- Certificate of completion. Not continuing-education (CE) credit.
- Last reviewed October 4, 2026
- We update this page when the rules change.
Before you buy: what’s included, and what your office adds
How it works: self-paced online lessons with short videos and a quiz after each lesson. There is no live class or instructor. Learners can send a question to our trainers from any lesson (we answer within 2 business days) or call (916) 770-4050, Monday to Friday, 8am to 6pm Pacific. Each person who passes gets a dated certificate of completion. It is not continuing-education (CE) credit.
Fill in your own compliance calendar dates, your practice management software reports, your vendor list and contracts, and who owns each task in your office.
Who it’s for
- Office managers and practice administrators.
- Lead front desk or clinical staff stepping into a manager role.
- Dentist-owners who run the business side themselves.
Is this training required by law?
No law requires manager leadership training. It is professional development. One lesson builds a compliance calendar for the training and reviews offices must already do, such as HIPAA, OSHA, California harassment prevention every two years, SB 553 workplace violence prevention, the Cal/OSHA IIPP and PCI for card payments.
The numbers lesson explains how to calculate and read each metric. It does not give target percentages. Compare with your own trend and your accountant’s guidance. This program is not legal, tax or accounting advice.
What’s covered
6 lessons · about 65 min. Each lesson ends with a short quiz.
| # | Lesson | Minutes |
|---|---|---|
| 1 | The Practice Manager’s Role: Leading, Delegating and Prioritizing | 11 |
| 2 | Leading the Team Day to Day: Huddles, Meetings, Praise and Conflict | 10 |
| 3 | Reading the Numbers: Production, Collections, A/R and Key Metrics | 11 |
| 4 | The Compliance Calendar: What’s Due and When | 11 |
| 5 | Vendors, Contracts and Technology | 10 |
| 6 | Patient Flow, Scheduling and Continuous Improvement | 10 |
| Total | about 65 min |
A dated certificate anyone can verify
Dated, with a serial number
Each person who passes gets a certificate showing their name, practice, program, lessons completed, score and date. Lessons end with a short quiz; the pass mark is 80%.
Anyone can check it
An auditor, inspector or employer can confirm a certificate is genuine at hipaa.comodotechnology.com/verify, with no account and without contacting us.
Not CE credit
It is a certificate of completion: proof the training happened. It is not continuing-education credit and not an accreditation or license.
Price and how to buy
Choose a plan on our pricing page, enter your headcount and pay online. Card fees are included. Yearly plans renew each year until you cancel, and you see and agree to those terms before you pay. Replacing someone who leaves costs nothing.
This program
Add it to your cart, choose how many people, and pay online. Your sign-in link arrives by email.
Complete plan
All 23 programs, including this one. $89 at 10–24 people, $79 at 25+.
See Complete pricing