Professional Certificate in Dental Billing and Insurance
Our most complete program: from a new hire’s first day to a confident biller. Seventeen modules cover plan types, benefits verification, coordination of benefits, CDT coding, imaging, medical cross-coding, clean claims, EOBs and ERAs, denials, A/R and compliance, then a month-in-the-office capstone and a final exam.
Certificate of completion. Not continuing-education (CE) credit.
- 17 modules · 88 lessons + final exam · about 27 hours
- Short video lessons. Progress saves as they go.
- $299 one-time
- Includes 12 months of access.
- English and Spanish
- Every lesson, quiz and the exam, in either language. Each learner chooses.
- Works with any practice software
- Desktop or cloud. Lesson 1.6 shows how to map every task onto your office’s system.
- Verifiable certificate
- Valid for 2 years. Certificate of completion, not CE credit.
Before you buy: what’s included, and what your office adds
How it works: self-paced online lessons with narrated videos and a quiz after each lesson, worked examples with real numbers, and a final exam of 50 questions drawn from a bank of 100. There is no live class. Learners can send a question to our trainers from any lesson (we answer within 2 business days) or call (916) 770-4050, Monday to Friday, 8am to 6pm Pacific.
The program teaches the rules and the workflow in a software-neutral way. Your office adds its own practice management system, payer contracts, fee schedules and financial policy. A worksheet in lesson 1.6 helps the learner write those down. Learners should use your office’s current licensed CDT manual for official code descriptors.
Who it’s for
- People starting a career in dental billing, insurance coordination or the business office.
- Front desk staff and dental assistants cross-training into billing.
- Practices that want every biller trained the same way, with a record to show for it.
- Billers who learned on the job and want a structured, complete foundation and a verifiable certificate.
Is a license required?
No license or certification is required by law to work as a dental biller. This program awards a certificate of completion from Comodo Technology. It is not an industry certification such as CDBS or CDC, it is not accredited, and it does not carry continuing-education (CE) credit.
What it gives you is a structured, complete course of study, current to the 2024 ADA claim form and 2026 rules, and a dated certificate with a serial number that an employer can verify online.
What’s covered
17 modules · 88 lessons + final exam · about 27 hours. Each lesson ends with a short quiz.
| # | Module | Minutes |
|---|---|---|
| 1 | The Dental Office & Revenue CycleThe Dental Biller’s Role in a Modern Practice · The Revenue Cycle from Scheduling to Zero Balance · Key Roles and Handoffs in the Dental Office · Practice Management Software Concepts · Billing KPIs and Professional Ethics · Same Job, Any Software: Desktop and Cloud Practice Management Systems | 98 |
| 2 | Dental Terminology & AnatomyThe Mouth Map: Arches, Quadrants, Sextants and Tooth Anatomy · The Universal Numbering System for Permanent Teeth · Primary Teeth, Letters A to T and the Mixed Dentition · Tooth Surfaces and How They Are Reported · FDI, Palmer and the Everyday Terms Billers See | 101 |
| 3 | Charting a Biller Must ReadReading Restorative Charting: Teeth, Surfaces and Treatment Status · Periodontal Charting: Pocket Depths, Bleeding and Attachment Loss · How Perio Charts Support SRP, Debridement and Maintenance Claims · Radiograph Types and What They Support: BWX, PA, FMX, Pano and CBCT · Clinical Notes That Support Claims | 87 |
| 4 | Dental Insurance I: Plan TypesPPO Plans: Networks, Fee Schedules and UCR · DHMO and Capitation Plans, Including California Knox-Keene · Indemnity, Discount Plans and Self-Funded ERISA Plans · Medicaid and Medi-Cal Dental · Medicare Advantage Dental and Comparing How Each Plan Pays | 90 |
| 5 | Dental Insurance II: Benefits & LimitationsDeductibles and Coinsurance by Category · Annual Maximums, Lifetime Maximums and Benefit Years · Frequency Limitations and Age Limits · Alternate Benefits and Downgrades · Waiting Periods, Missing Tooth Clauses and Full Estimates | 81 |
| 6 | Intake, Eligibility & Benefits VerificationPatient Intake: The Data That Must Be Right · Subscriber vs Patient, Dependents and Multiple Coverage · Verification Methods: Payer Portals, Phone Calls and 270/271 · The Complete Benefits Breakdown and History of Service · Verification Timing, Documentation and HIPAA When Calling Payers · Pre-Authorizations, Predeterminations and Pre-Treatment Estimates | 103 |
| 7 | Coordination of BenefitsCoordination of Benefits Fundamentals · Primary or Secondary: The Order of Benefit Rules · Medicaid, Medi-Cal Dental and Special COB Situations · Standard COB, Non-Duplication and Carve-Out: Worked Calculations · Filing Secondary Claims and Posting COB Payments | 94 |
| 8 | CDT Coding I: Diagnostic & PreventiveOral Evaluations: Choosing the Right Exam Code · Radiographs and Diagnostic Imaging · Tests, Lab Exams and Caries Risk Assessment · Prophylaxis vs Periodontal Maintenance · Fluoride, Sealants, Counseling and Space Maintainers | 97 |
| 9 | CDT Coding II: Restorative, Endo & PerioAmalgam and Resin Restorations: Coding by Surface · Crowns, Core Buildups and Posts · Endodontics: Pulp Therapy, Root Canals and Retreatment · Periodontics: SRP, Debridement, Maintenance and Surgery · Documentation and Narratives for Restorative, Endo and Perio Claims | 86 |
| 10 | CDT Coding III: Prosthodontics, Implants, Surgery & OrthoRemovable Prosthodontics: Dentures, Partials, Relines and Repairs · Fixed Bridges: Abutments, Pontics and the Missing Tooth Clause · Implant Services: Surgery, Abutments, Crowns and Coverage · Extractions and Oral Surgery: Simple, Surgical and Impacted · Orthodontic Billing and Adjunctive Services | 84 |
| 11 | Medical Cross-Coding for DentalWhen Medical Insurance Pays First · ICD-10-CM Diagnosis Coding Basics · CPT, HCPCS and the CDT-to-Medical Crosswalk · The CMS-1500 and 837P Medical Claim · Medical Necessity Letters, Prior Authorization and Cross-Coding Pitfalls | 98 |
| 12 | Clean Claims, Attachments & NarrativesThe 2024 ADA Dental Claim Form, Field by Field · Electronic Claims: 837D, Clearinghouses, Rejections and Denials · Attachments: X-rays, Perio Charts, Photos and Records · Writing Strong Claim Narratives by Procedure Type · Timely Filing and Claim Tracking · Imaging Claims from Start to Finish: Attachments, CBCT and Denials | 105 |
| 13 | EOBs/ERAs, Posting & ReconciliationReading an EOB Line by Line · ERAs, the 835 and CARC/RARC Adjustment Codes · Posting Insurance Payments and Contractual Write-Offs · Patient Payments, Credit Balances, Overpayments and Refunds · Daily and Month-End Reconciliation and Posting Fraud Red Flags | 95 |
| 14 | Denials, Appeals & A/RTop Denial Reasons and How to Fix Them · Appeal Levels, Appeal Letters and ERISA Rights · A/R Aging Buckets and Follow-Up Cadence · Claim Status (276/277) and Denial Logs · A/R KPIs: Days in A/R, Collection Ratio and First-Pass Acceptance | 91 |
| 15 | Patient FinancesTreatment Estimates and the Office Financial Policy · Good Faith Estimates for Uninsured and Self-Pay Patients · Payment Plans and Third-Party Patient Financing · Patient Statements, Collections and the Law · Talking With Patients About Money | 90 |
| 16 | Compliance for BillersHIPAA in the Billing Office: Minimum Necessary, Payer Calls and Statements · Fraud and Abuse: Upcoding, Unbundling, Copay Waivers and Phantom Billing · The False Claims Act, Anti-Kickback Statute and Returning Overpayments · Medi-Cal Dental and Payer Audits, Documentation and Record Retention · Provider Credentialing, Enrollment and OIG Exclusion Screening | 85 |
| 17 | Capstone: A Month in the Billing OfficeWeek 1: Verifications and Treatment Estimates · Week 2: Clean Claims, Attachments and Narratives · Week 3: EOB and ERA Posting, Deposits and COB Secondaries · Week 4: Denials, Appeals, A/R Review and Month-End Close · Putting It All Together: The Professional Biller’s Practice | 86 |
| 18 | Final exam50 questions from a bank of 100 · 80% to pass · unlocks after every lesson is passed | 60 |
| Total | about 27 hours |
A dated certificate anyone can verify
Dated, with a serial number
Each person who passes gets a certificate showing their name, program, score and date. Lessons end with a short quiz; the pass mark is 80%. Valid for 2 years.
Anyone can check it
An employer can confirm a certificate is genuine at hipaa.comodotechnology.com/verify, with no account and without contacting us.
Not CE credit
It is a certificate of completion: proof the training happened. It is not continuing-education credit and not an accreditation or license.
Price and how to buy
Add the Professional Certificate to your cart, choose “just for me” or the number of staff, and pay online. Your sign-in link arrives by email.
Just for yourself
Includes 12 months of access to every lesson, the final exam and your certificate.
For your practice
$199 per staff member when you train 5 or more. One-time, with 12 months of access each.